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    IndustryMay 6, 20265 min read

    VoIP for Restaurants: Reservations, Takeout Lines & Multi-Location Routing

    Quick Answer

    Restaurants use VoIP to separate reservations from takeout lines, route calls to the closest open location, play branded hold music with daily specials, and send SMS pickup-ready alerts. A 3-location restaurant typically saves $400-$700/month versus copper lines.

    Setup pattern for a multi-location restaurant

    One published number, an auto-attendant that asks 'reservations or takeout', and routing that picks the nearest open location.

    • Press 1 — reservations (rings the host stand)
    • Press 2 — takeout (rings the kitchen line)
    • Press 3 — catering (rings the manager's mobile)
    • After hours — voicemail with a callback promise

    Frequently Asked Questions

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