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IndustryMay 6, 20265 min read
VoIP for Restaurants: Reservations, Takeout Lines & Multi-Location Routing
Quick Answer
Restaurants use VoIP to separate reservations from takeout lines, route calls to the closest open location, play branded hold music with daily specials, and send SMS pickup-ready alerts. A 3-location restaurant typically saves $400-$700/month versus copper lines.
Setup pattern for a multi-location restaurant
One published number, an auto-attendant that asks 'reservations or takeout', and routing that picks the nearest open location.
- Press 1 — reservations (rings the host stand)
- Press 2 — takeout (rings the kitchen line)
- Press 3 — catering (rings the manager's mobile)
- After hours — voicemail with a callback promise
Frequently Asked Questions
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