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    SetupMay 13, 20265 min read

    How Much Internet Speed Do You Need for VoIP?

    Quick Answer

    Plan ~100 Kbps per concurrent call. A 5-person office needs ~500 Kbps reserved for voice (use 5 Mbps total to leave headroom). Latency under 150 ms one-way, jitter under 30 ms, packet loss under 1%. Anything over 25 Mbps symmetrical comfortably covers most small/mid offices.

    By number of concurrent calls

    • 1 call: 100 Kbps (any broadband works)
    • 5 calls: 500 Kbps reserved + general usage
    • 10 calls: ~1 Mbps reserved
    • 25 calls: ~2.5 Mbps reserved
    • 50+ calls: ~5 Mbps reserved + business-grade router with QoS

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