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    IndustryMay 7, 20266 min read

    VoIP for Healthcare Clinics: HIPAA, Patient Privacy & EHR Integration

    Quick Answer

    Healthcare clinics need a VoIP provider willing to sign a BAA, encrypt audio with SRTP/TLS, and integrate with their EHR for caller-ID screen-pop. Add SMS appointment reminders and after-hours nurse-line routing and you cover 90% of clinic phone needs.

    HIPAA-aligned VoIP setup

    Voice that contains PHI is regulated. The provider must sign a BAA and encrypt traffic in transit.

    • BAA signed before going live
    • SRTP for audio encryption, TLS for signaling
    • US-based call recording storage with role-based access
    • Auto-logout on shared workstations using the softphone

    Frequently Asked Questions

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