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IndustryMay 7, 20266 min read
VoIP for Healthcare Clinics: HIPAA, Patient Privacy & EHR Integration
Quick Answer
Healthcare clinics need a VoIP provider willing to sign a BAA, encrypt audio with SRTP/TLS, and integrate with their EHR for caller-ID screen-pop. Add SMS appointment reminders and after-hours nurse-line routing and you cover 90% of clinic phone needs.
HIPAA-aligned VoIP setup
Voice that contains PHI is regulated. The provider must sign a BAA and encrypt traffic in transit.
- BAA signed before going live
- SRTP for audio encryption, TLS for signaling
- US-based call recording storage with role-based access
- Auto-logout on shared workstations using the softphone
Frequently Asked Questions
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