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SetupMay 11, 20264 min read
Do I Need a Special Router for VoIP? (Plain-English Answer)
Quick Answer
Any modern router handles VoIP for small offices. Two things to check: turn SIP ALG OFF (it often breaks VoIP) and turn QoS ON to prioritize voice traffic. Buy a business router with proper QoS only if you have 20+ concurrent calls or saturate your bandwidth daily.
What to change on your existing router
- Disable SIP ALG (in most consumer routers it mangles SIP packets)
- Enable QoS / prioritize voice traffic (DSCP EF / 46)
- Open UDP ports 10000-20000 outbound (most routers do this by default)
Frequently Asked Questions
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