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    SetupMay 11, 20264 min read

    Do I Need a Special Router for VoIP? (Plain-English Answer)

    Quick Answer

    Any modern router handles VoIP for small offices. Two things to check: turn SIP ALG OFF (it often breaks VoIP) and turn QoS ON to prioritize voice traffic. Buy a business router with proper QoS only if you have 20+ concurrent calls or saturate your bandwidth daily.

    What to change on your existing router

    • Disable SIP ALG (in most consumer routers it mangles SIP packets)
    • Enable QoS / prioritize voice traffic (DSCP EF / 46)
    • Open UDP ports 10000-20000 outbound (most routers do this by default)

    Frequently Asked Questions

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